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Collaboration Manager

Support Functions Permanent contract France Île-de-France

Description du poste

Reporting to the group’s Collaboration Director, your role is to help drive the implementation of the company’s roadmap for collaboration. This roadmap includes specific streams as follows:

  • Promoting widespread adoption of our digital workplace, which is based on two principal platforms, namely GSuite and Workplace by Facebook; 

  • Accompanying the creation and nurturing of thriving communities, including technical and functional communities of practice, communities of interest and expert networks; 

  • Rethinking the company’s approach to knowledge management and capitalization (past missions, methodologies, and so on), with the objective of increasing its capacity as a learning organization.

It is an exciting playing field with multiple dimensions and stakeholders; our aim is to promote ways of working together within and across entities in order to produce value for both employees and business, in line with our One Devoteam vision. Working closely with the Collaboration Director, you will be a capable and responsive change agent navigating in this dynamic environment; facilitating, creating, coordinating, informing and accompanying, using a wide range of technical skills and soft skills. 

You will be a visible advocate & ambassador of collaboration and especially, of our online communities, working closely with the communities themselves and with top management, in their important role of sponsors and leaders. 

Ultimately, you will contribute to empowering our organization and employees to better inform, communicate, connect and collaborate. These factors are essential for deep engagement, feeding higher motivation, effectiveness and productivity, and promoting our positive culture. 

In particular you support the Collaboration Director in strengthening collaboration across the organisation as follows: 

  • Identify user’s needs, shape the platforms and design communities reaching their specific purposes;

  • Identify and accompany key internal stakeholders, including management, corporate functions, ambassadors, community leaders, and end users;   

  • Gather and analyze feedback, leverage on measurement tools to provide progress reports and engagement metrics to ensure accuracy, efficiency, impact, and value for money; 

  • Monitoring, moderation, response and escalation of community activity; 

  • Facilitate the onboarding of new users and connections among users;

  • Promote and highlight ideal member behavior;

  • Manage and administer (in partnership with the IT department) community and collaboration platforms and tools;

  • Technical support: analyze new features and recommend tools and features useful for producing value;

  • Create content in alignment with Devoteam brand identity standards and communication guidelines;

  • Develop innovative communication approaches (intranet, videos, digital screens, presentations, conferences, and e-mails);

  • Provide corporate templates and tools (newsletter, templates and guidelines) to all departments;

  • Curate, manage and share engaging content across our digital workplace, including the social collaborative platform.

In this mission, we work closely with HR and communication across the organisation as they too are essential contributors to ensuring a positive employee experience.

Qualifications

Required experience

  • Masters degree, preferably in Communications or a related field, with at least 5 years’ experience of collaboration and community management or equivalent, with excellent content creation experience;

  • Excellent writing and editing skills in English and French; a persuasive communicator to internal audiences (English native / bilingual English French). Other European languages would be a plus.

  • Experience in developing content for company-wide communications 

  • Demonstrated experience utilizing intranets, Social Media, video and/or other technological communication tools and methodologies;

  • Strong collaboration and KM competencies;

  • Experience in working with a range of stakeholders, with different cultural backgrounds and preferences;

  • Strong organizational skills and ability to handle multiple tasks and meet deadlines;

  • B2B IT Service experience desirable.

Your skills

  • Digital tool ‘geek’ with an early adopter approach;

  • Positive attitude, innovator, with problem solving skills;

  • Creative thinker who excels at coming up with original ideas;

  • Understanding of new collaboration and communication trends and their application to a changing employee pool, particularly new generations;

  • Engagement and people skills to foster relationship development, understand motivations and keep conversations ongoing;

  • Content development skills to create multi-modal content designed to build engagement and drive value from multiple communities;

  • Strategic and business skills to follow up the program management, governance and training required;

  • Technical skills to understand the implications of platform architecture, integration and analytics.

Description de l’entreprise

At Devoteam, we deliver innovative technology consulting for business.

As a pure player of Digital Transformation for leading organisations across EMEA, our 7,200+ professionals are dedicated to ensuring our clients win their digital battles. With a unique transformation DNA, we connect business and technology.

Present in 18 countries in Europe and the Middle East, and drawing on more than 20 years of experience, we shape Technology for People, so it creates value for our clients, for our partners and for our employees.

Devoteam achieved revenues of more than €650 million in 2018.

At Devoteam, we are Digital Transformakers.

 

Informations complémentaires

Tous nos postes sont ouverts aux personnes en situation de handicap. Devoteam est engagé dans une politique Diversité.

 

 

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#DigitalTransformakers of Support roles

#Ultra-Connected #IdeasProducer #KingOfManagement

Are you full of energy, unrivalled in your power of communication, with “geek” your mother tongue?

 

Does the thought of joining an international group with the spirit of an agile start-up to become steeped in innovation attract you? Are your buzzwords ultra-connected, innovation and agility? Gifted in Finance, HR and other backoffice functions? Do you dream of an internal career at Devoteam offices?

We offer you the possibility to learn a lot, to develop yourself and to grow in our organization. We have a place for you in our family!

 

Elias FransJunior Finance Assistant

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